Text message alerts
Program description
This page describes the only text message program Running With Strategy LLC runs. It is an internal alert to the business owner, on her own phone, and nobody else receives a message from it.
Who sends the messages
Running With Strategy LLC, the owner of runningwithstrategy.com, sends the messages from its own business number through Twilio.
Who receives them
One person: the business owner, Chloe Nelson, on her own mobile phone, after she opts in on the settings page of the site’s private admin area. Website visitors, leads and clients are never enrolled and never texted. There is no list, no sign-up form for the public, and no way for anyone else to receive these messages.
Why the messages are sent
The website has a chat assistant and a booking page. When a visitor asks to talk with the owner, when a new lead leaves contact details in the chat, or when a call is booked, moved or cancelled, the site emails the owner the full details and sends a short text so she sees it quickly. The text names the visitor and the time of the call and points to the email. It never carries a link.
How the owner opts in
The owner signs in to the admin area, opens Settings, and finds the “Text message alerts” card. She enters her mobile number, checks the consent box, and presses “Turn on alerts”. The site stores the number, the time she consented, and the version of the disclosure she agreed to. That saved record is the only place the site reads a number from, so no text is sent to any number that has not been opted in this way. The consent box reads:
I agree to receive text message alerts from Running With Strategy LLC at this number when a website visitor asks to talk with me, a new lead comes in through the site chat, or a call is booked, moved or cancelled. Message frequency varies. Message and data rates may apply. Reply STOP to cancel and HELP for help. See the Privacy Policy and Terms.
This is the card as the owner sees it, with a sample number entered and the box checked:
How to opt out and get help
Reply STOP to any message to stop receiving them. The owner can also press “Turn off” on the same settings card, which clears the consent and stops every text at once. Reply HELP to any message for help, email chloe@runningwithstrategy.com, or call (307) 277-1955.
Message frequency
Message frequency varies with website activity, and a typical week brings a few alerts. The site caps itself at ten texts per hour. Every alert also goes out by email, which holds the full details, and the text only points the owner to that email.
Message and data rates
Message and data rates may apply, charged by the owner’s own carrier.
What the program does not do
The program sends no marketing messages, and it sends no messages to customers, leads or website visitors. Phone numbers are never shared or sold. The only number in the program is the owner’s, and it is used only for the alerts described above.
Policies
Our Privacy Policy (section 8) and Terms of Use (section 7) describe the same program in the same terms.